One million Octopus customers join energy flex scheme


Octopus Energy has announced that more than one million customers have joined its energy flex scheme.

Launched last year as part of the National Grid ESO’s Demand Flexibility Service (DFS), ‘Saving Sessions’ marked the “UK’s first nationwide household demand flexibility initiative”, a statement said.

Over the course of last winter, £5.3m in savings was passed onto 700,000 Octopus Energy customers. The top 5% of participants reported average savings of over £40.

Even before this year’s first session, Octopus has already eclipsed last year’s sign up numbers. With 2.6 million Octopus smart meter customers eligible to join the initiative, anyone not yet enrolled can do so at any point over winter.

The Octoplus rewards scheme will allow customers to exchange ‘Octopoints’ for account credits, and soon, for charity donations or exclusive merchandise, among other options.

Alex Schoch, head of flexibility at Octopus Energy, said: “Saving Sessions is back with a bang this winter and our customers are clamouring for more. We’re incredibly proud of the passion Octopus customers put into ‘Saving Sessions’, and even more excited to be able to offer more ways for customers to earn through ‘Surprise Sessions’ this year.

“Over one million Octopus Energy customers will now contribute to cost savings in the system and accelerate our transition to a clean, fossil-fuel-free grid by reducing electricity consumption during peak hours.”

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