The Association of Plumbing & Heating Contractors (APHC) has launched a new website designed to provide a more user-friendly experience.
The website was developed in response to how APHC members, consumers and industry professionals access information online. The new website has been optimised to work on smartphones and tablets as well as laptop and desktop computers.
John Thompson, CEO of APHC, said: “Our website has to fulfil a number of objectives for a number of different audiences, and whilst on first appearance over fifty percent of our site’s traffic comes from people using desktop computers, when you remove those members using the site to make gas installation notifications and building regulation notifications, this figure reduces dramatically.
“Via the password protected members’ area, the site provides 24/7 access to a library of documents, technical guides, business factsheets, editable templates and model policies. Plus there is a fully developed Health & Safety Management System which includes a Health & Safety Policy Statement, Templates for General Assessments, Risk Assessments, COSHH Assessments and Work Safety Inspection Records.
“The members’ area also hosts a free online learning facility of bite-size courses covering key business development areas such as understanding basic contracts, developing a quality management system, recruitment and selection of employees and an introduction to business finance.”