Intergas introduces network of spares stockists in response to shortages

Terri Taylor is the marketing communications manager at Intergas Boilers
Terri Taylor is the marketing communications manager at Intergas Boilers

Installers can now buy Intergas boiler spares from hundreds of merchants across England, Scotland and Wales after the company used the first lockdown as an opportunity to address the issue of spares shortages.

Intergas has increased its availability, paying particular attention to areas where it was under-represented.

“It’s important that we have the spares our installers need, when and where they want them,” said Terri Hickman, marketing communications manager, Intergas Boilers.

“But we need to learn from the transaction too. Analysis of the rate of sale of specific parts can help us rectify a product problem or stop another from developing, and this is what our smart system delivers.”

There is now a dedicated web page, highlighting the location of installers’ nearest Intergas spares stockists as well as boiler stockists, including the Rapid and Rapid Plus, so wherever an installer is working, they will always be able to locate exactly what they need.