Grant UK has added two Customer Support Centres to its website, one dedicated to homeowners and a second dedicated to engineers, installers and heating professionals.
The new centres are online hubs which provide extensive post-installation care, advice and maintenance support for Grant products, a statement said.
Both the Customer Support Centres have a core landing page where visitors can follow links to view popular resources or they can navigate to the relevant product category they require support for. All of Grant’s product ranges have a zone within each centre.
Anna Wakefield, head of internal sales and marketing at Grant UK, said: “We are incredibly pleased to unveil the Customer Support Centres which are now live on the Grant UK website.
“We hope that each of these online hubs will provide end-users and their installers with a broad range of resources to help them look after and maintain Grant heating systems.
“From our oil boilers and air source heat pumps through to the solar thermal, cylinder and heat emitter ranges, our new Customer Support Centres are there to complement the support delivered by our technical team, customer service department and field engineers.”