Aliaxis, the global manufacturer and distributor of advanced plastic piping systems, was previously using a paper-based system for order picking, consolidation and fulfilment, which included manual paper pick lists and dispatch notes and labels both inside and outside of the warehouse at its Lenham site. However, following feedback from its customers and staff, the manufacturer has recently chosen to revolutionise the previous method and instead go digital, subsequently improving the quality, reliability and efficiency of its service to customers.
Working closely with BEC, the specialist provider of automated data capture solutions, Aliaxis has developed a bespoke voice-based and Electronic Point of Delivery (ePod) software solution. Specifically aligned to the supplier’s requirements, the VoicePick technology enables a significantly modernised means of order fulfilment. Rather than using manual paper pick lists, warehouse operatives can follow instructions received through the voice-recognition wireless headsets and use unique product location identifier codes to accurately pick, consolidate and fulfil orders.