Octopus Energy said its new data has revealed that customers prefer heat pumps to their old gas boilers.
According to the new survey, 94% of respondents find their heat pumps are as comfortable or more comfortable than their previous gas boilers.
The data also revealed that 85% of respondents said heat pumps cost the same or less to run as gas boilers.
The company said this comes as the UK government has scrapped the planning rules which slowed down heat pump adoption.
Previously, 41% of heat pump installations required planning permission due to a rule requiring units to be at least one meter from neighbouring properties. Octopus Energy stated that this added an average of £347 in costs and up to eight weeks of delays.
While planning updates would make a big difference, the company noted that outdated noise regulations still remain in place.
A total of 35% of installations still face delays because heat pumps must be quieter than 37dB at the nearest neighbour’s home.
This is especially important as 86% of households have reported that their heat pumps are as quiet or quieter than gas boilers.
Octopus Energy said that raising the noise limit by just 1dB would halve the number of homes needing to go through planning.
Rebecca Dibb-Simkin, chief product officer at Octopus Energy, said: “It’s great that the government has finally tackled one of the biggest hurdles to wider heat pump adoption, making it easier and cheaper for thousands more people to make the switch to green heating.
“Our customers tell us loud and clear that heat pumps are quiet, cosy and affordable – and the data backs them up. But we’re still asking them to jump through hoops because of old-fashioned noise rules, even though heat pumps are quieter than fridges and sit outside.
“If we fix that last hurdle, we can get even more heat pumps into homes – cutting carbon, cutting costs, and cutting our reliance on gas for good.”