HWA launches ‘hot water check’ questionnaire

The Hot Water Association (HWA) has launched the homeowner ‘hot water check’ questionnaire to help both consumers and installers select the right hot water system for the households needs.

Geoff Egginton, chair of the HWA said: “The questionnaire has been created to give consumers and installers logical and sensible advice on the type of hot water system they will need based upon their household usage. We know from talking to homeowners that many have come to accept that both bath and en suite shower can’t run simultaneously. They are unaware that if they had a hot water cylinder then they could have both.

“Hot water storage solutions allow for someone to take a hot shower, whilst someone else runs a fast-filling bath; no-one has to wait or have a cold shower. So, whether it be upgrading a hot water cylinder, or installing a new system all together, it is important to consider household need. Our questionnaire helps homeowners do that.”

The online homeowner ‘hot water check’ questionnaire compliments the HWA cylinder sizing calculator, which is used to get sizing right once a consumer decides on which system is right for their home.

Answering a few questions on HWA’s online cylinder sizing calculator, will help consumers identify the correct size for the job and prevent any further difficulties to both the consumer and installer. If the property requires a unique kind of cylinder, HWA members can offer advice on bespoke solutions.

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