Checkatrade has launched a new guarantee which offers homeowners up to £1,000 if their job doesn’t go to plan.
Plumbers and installers must pass 12 checks before they can become a fully-fledged member, the company said, with eligible work then covered for 12 months after the job has taken place.
CEO of Checkatrade, Mike Fairman, said: “It’s rare for something to go wrong when you book a job via Checkatrade, but if the unexpected happens then we’ll make it right. Our Checkatrade members have passed 12 rigorous checks and continually achieve ongoing positive customer reviews, proving their brilliance and expertise. This has given us the confidence to guarantee our members work up to the value of £1,000.
“We’ve tested the guarantee in some areas of the UK and customers love our confidence in our trades and the added security of knowing we are on hand to help if their job doesn’t go to plan.”