Baxi will be taking part in the government’s kickstart scheme to help young people into the heating industry and improve the services for installers and their customers.
Baxi’s involvement in the initiative comes at a time of investment into its award-winning customer contact centre. Successful kickstart applicants will receive bespoke customer service training and coaching and will then work as part of the customer service team.
Following the initial six-month placement, the young people will be able to continue working at Baxi if they wish. The scheme offers a plethora of prospects to choose from such as marketing, IT, sales, engineering and R&D.
Louise Murton, customer service director, said: “Baxi is committed to supporting young people into employment and through this scheme, we hope to discover and nurture new talent. This will not only help to address the skills gap and increase workforce diversity but also ensure that our valued installers have even more support from our Baxi customer service teams when they need us.”