The Bathroom Showroom at City Plumbing has launched a virtual design appointment service offering homeowners and bathroom installers the choice of face-to-face and online meetings.
It said customers can expect 3D CAD designs and expert advice at a time that suits them best.
Born out of the pandemic when showrooms were closed to the public, The Bathroom Showroom set out to offer virtual appointments on a temporary basis. Following a trial during summer 2021, the business has now launched the service nationally from a choice of over 260 UK showrooms.
Parv Sangera, managing director of The Bathroom Showroom at City Plumbing, said: “While the pandemic was a difficult time for many businesses, it also allowed many the opportunity to take a step back and reflect on the way they do business. For us, particularly at a time when the demand for home improvements was high, virtual appointments meant that we could conveniently deliver what our customers wanted while adhering to social distancing and at a time and a place that suited them.
“It wasn’t long before we realised that customers were finding real convenience in appointments outside of our usual hours and from the comfort of their own homes. We realise that tradespeople and their own customers are pressed for time, and we are pleased our new virtual appointments can offer more flexibility in how they access expert advice, inspiring CAD drawings and a wide range of leading products.”