Manufacturer of twin flue boiler solutions, Keston Boilers, has launched Installer Connect, a customer loyalty scheme.
Offering Keston customers a wealth of both personal and business-related benefits, Installer Connect has been created in response to direct feedback from installers to ensure they receive the rewards they actually want. With every Keston Boiler fitted, the installer collects more and more points that can be exchanged for a large variety of items and gifts to benefit themselves, their family and their business.
As well as work-related items, such as work wear and training courses, Keston provides a range of household and luxury items in exchange for points, including high street vouchers, supermarket vouchers, city breaks and more.
After registering online or via the Installer Connect app, installers can earn £24.75 for every Heat Only boiler they install and £14.85 for each Combi or System boiler they install. With many large domestic and light commercial applications requiring multiple Heat Only boilers to achieve the required output, from two up to six boilers mounted in cascade, there are opportunities to increase point totals quickly. An install of six Heat Only boilers, for instance, enables the installer to redeem £148.50 worth of points.
To assist in the running and growth of their business, Installer Connect members also receive free Gas Safe notification for every boiler installed and are given exclusive access to Keston’s Marketing Toolbox on the Installer Connect portal, which is specially designed to provide all the marketing tips an installer could need to expand their customer base.
Chris Caton, brand marketing manager, said:
“With Installer Connect, the variety of available rewards mean that the installer is getting more for their hard work, but we have also focused on creating effective business and marketing support that will prove invaluable in assisting the installer to grow their business. We are confident installers will enjoy these rewards and that Installer Connect will help to strengthen the already mutually beneficial relationships we have with our installer customers.”