Daikin announced that it delivered face-to-face training to 6,132 installers in 2024.
Over the past year, Daikin also onboarded 11 new Sustainable Home Centre training suites. It said that this enhanced its capacity to deliver quality education across the UK. Daikin noted that it also supported 46 third-party training centres by providing products to help them meet their own training needs. The company delivered more than £40,000 worth of government-funded heat pump training.
Daikin received a consistent net promoter score (NPS) of over 90%.
Daniel Jackson, training manager at Daikin, said: “At Daikin, we don’t only path the way with our revolutionary heat pump technology, we offer industry-leading training to support it. As a true Net Zero company we recognise that driving towards these goals starts with training and that is why training is always at the foundation of everything we do. Therefore, it is extremely exciting to highlight our recent successes which include training over 6,000 people across our five national training centres during 2024.
“Despite this success we still have to innovate to support the growing needs of UK installers, commissioning and service engineers and have some exciting new plans for 2025, which include opening more training centres, delivering more Heat Pump Training Grant funded courses on behalf of the UK government and expanding our portfolio of free training.
“Not only are we building upon the successes of our training centres but in 2025 we will further expand our existing 40+ Sustainable Home Training Centres so that training is on the doorsteps to most engineers.”
Looking ahead to 2025, Daikin stated that it is committed to expanding its training offer, making training even more accessible for engineers across the UK. It has acquired an additional building to expand the existing training capability in Manchester, and will further expand its existing network of over 40 Sustainable Home Training Centres. The company added that it also aims to broaden its portfolio of free training to support the growing needs of installers and engineers.
Daikin’s training programmes are provided free of charge and offer a complimentary lunch. The curriculum covers a full range of training on both Altherma and DX products, including installation, diagnostics and fault-finding. Courses can be booked on Daikin’s website.