Aico has expanded and enhanced its training and support services for customers. This includes two new mobile training and demonstration units, plus an extended Centre of Excellence at Aico’s premises in Shropshire.
Aico’s new fully fitted mobile training and demonstration vehicles enable the company to deliver detailed product and alarm technology information, alongside its CPD accredited expert installer training, right to customers’ very doors.
Information boards on all Aico technologies, such as RadioLINK+ and AudioLINK, and alarm ranges (with fully functional product attached), are installed within the units. There is also a virtual tour of the company’s manufacturing process in Shannon, Ireland.
In addition to the new mobile training and demonstration units, Aico also provides training, product demonstrations and other services at its Centre of Excellence. Opened to great acclaim in 2015 as part of Aico’s 25th anniversary celebrations, the Centre has been expanded to twice its size to meet the demand for its use.
The new extension, officially opened at a launch event in January, houses a dedicated training facility. This includes a large conference room which seats up to 150 people and is kitted out with the latest Audio Visual facilities. The Workshop allows for 20 people to comfortably attend a hands-on training session and view alarms in action with the use of a smoke chamber. A new wholesaler area, with its imitation trade counter, has been set up to look familiar to wholesalers whilst showing the latest product and merchandise available to them.
The existing facilities at the Centre of Excellence remain, including ‘Ember Place,’ which emulates a furnished home with typical room layouts including a lounge, kitchen and bedroom, with suitable Aico alarms and accessories fitted. In addition, there is a large modern meeting room which can accommodate up to 40 people, break out areas with seating and desks, and a Heritage and Manufacturing Area featuring a virtual tour of the Ei factory in Ireland.