68 T R A D E C O U N T E R T R I V I A Guess the trivia question With its inbuilt photo printer, the Instax mini camera is a fun way to keep a record of both the everyday and special occasions. For a chance to win one, courtesy of Alpha, just answer the question below WHAT IS THE ANSWER? At Alpha, we understand that training is an effective way of keeping abreast of our evolving industry. With regular updates in legislation, processes and technologies, along with the need to address the skills shortage within the heating sector, there is a demand for consistent, high quality training in the workplace. A lack of training can have a knock-on effect. Firstly, customers may find themselves paying more for installers in demand because of their expertise, and installers may lose out on jobs where their skillset doesn’t meet the project or customer’s needs. However, for installers themselves to commit to the concept of training, they need to buy-in to the process first. The focus of the training itself is also important. In depth product knowledge is integral to being able to carry out efficient work, as is training on wider issues such as regulation and safety. With these things in place the installer should be fully briefed from a legal stance as well as being equipped to make customers’ safety a top priority. At Alpha Academy we strive to provide comprehensive courses that not only help improve attendees’ knowledge of Alpha boilers and products, but many other aspects of the industry as well. For example, when ErP (Energyrated Products) legislation came into effect in September 2015, Alpha offered a one-day course to help installers get up-to-speed on the directive. It featured the labelling procedure and training of the installation, commissioning, servicing and diagnostics of Alpha’s high efficiency boilers. Answer this question for a chance to win a Instax mini camera: ErP legislation came into effect in 2015, but in which month?? A) September B) October C) November For more information on Alpha Heating Innovation, visit: www.alphainnovation. co.uk. S P O T T H E VAN Terms and conditions: Winners will be selected at random and may be asked to quote the correct answer by phone. All applicants must be aged over 18. Prize must be claimed within ten months. No cash alternative is available. If listed prize is not available, a replacement prize of similar value will be offered in its place. Competition is not open to Alpha employees or family members. enquiry number 142 enquiry number 141 If so, ring us on 01732 748069 to claim your FREE GIFT www.hpmmag.com May 2017 This month’s KANE competition offers you, the installer, the chance to win a fantastic KANE455 analyser. Each month, the HPM snapper is out and about, photographing heating and plumbing engineers’ vans. All you have to do is keep your eye out in every issue to see if you’ve been snapped. If you spot your van, call us on 01732 748069 and leave your full vehicle registration, name and address. The winner of April’s ‘spot the van’ competition had not contacted HPM by we went to press. The KANE455 infra-red analyser is a firm favourite with heating engineers due to its ease of use and high accuracy manometer. It is suitable for gas, propane, butane, LPG, light oils and wood pellets. Results can be printed using an optional infra-red printer. Probes to enable the KANE455 to measure a range of temperatures are also available.
HPM May 2017
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