Altecnic staff celebrate three decades Altecnic is celebrating 30 years as the UK's leading provider of high-quality heating and plumbing components. Accompanied by senior directors from Caleffi, Altecnic's Italian parent company, the entire staff at the Stafford-based business turned out to raise a glass to three decades of successful trading and to toast the future. Altecnic's managing director, Alan Sherwin, said: "Our success is built on our employees, coming to work every day doing the best they can to generate growth in the business. “I want to say thank you to everyone within Altecnic and particularly those who do that little bit extra. Those who get up at ridiculous times in the morning to make sure they are with customers at 8.30. Those who volunteer for the health and safety team. Those who train as fire marshals and first aiders.” In the last 12 months Altecnic has sold 6.7 million products, despatched 61,184 individual orders to 3,469 delivery points and received 12,500 pallets of deliveries. Supporting its customers, Altecnic received 70,000 phone calls last year, with the internal sales team taking 57,000 calls, the technical department answering 6,500 calls and customer services department receiving 2,100. Over the same 12-month period the sales team drove 468,000 miles to visit customers and prospects. Domestic heating transformed The growth of smart home technology is helping to transform domestic heating in both efficiency and design, according to the Institute of Domestic Heating and Environmental Engineers (IDHEE). This is encouraging more homeowners and housebuyers to prioritise heating system design in their planning, refurbishing and purchasing decisions. The progress in innovation and choice is good news for installers and heating engineers as they are well placed to help their customers make the right decision with informed advice. David Matthews, IDHEE CEO, said: “The growth of smart heating controls over the past few years and increasing demand from the housebuilding sector is bringing new opportunities for the heating industry and more choice for the consumer. “Central heating is installed in around 92% of UK homes, but as smart heating technology becomes more popular with householders who want to make their homes more energy efficient and be able to control their heating from a tablet or phone, there are great opportunities for installers.” The IDHEE believes today’s customers are more environmentally aware, energy conscious and discerning when it comes to how Queens Award for Roman they heat their home. Heating is no longer a standalone system and more are recognising the benefits of how smart controls can form part of the connected home, while also helping to reduce energy usage, fuel bills and carbon emissions. “Buying habits are changing, with social media playing a big part in providing inspiration,” said David. “Consumers expect heating systems to deliver on heat, efficiency, control and looks, without having to sacrifice style over warmth. The market is responding with a vast choice of innovative new products; controls that are more sophisticated, boilers more compact and radiators sleeker; available in an array of colours, sizes and materials, enabling style-conscious consumers to make their central heating system a feature, rather than purely functional.” 12 NEWS DESK International shower designer and manufacturer, Roman, has received The Queens Award for Enterprise for International Trade. Roman has been rewarded for a substantial and sustained increase in export earnings over three consecutive 12 month periods, to a level which is outstanding. The Queens Award for Enterprise is the most prestigious corporate accolade that a UK business can win. Roman designs and manufactures shower enclosures and solid surface products for the bathroom at its headquarters in County Durham and also has three manufacturing plants. The Queens Award is made on the advice of the Prime Minister after examination of applications by an Advisory Committee composed of leading individuals from industry, commerce, trade unions and government. David Osborne, managing director, said: “Our sustained investment, patience and belief over the last ten years in developing our international markets has proved a great success and for this to be recognised in such a way is a very proud achievement.” www.hpmmag.com May 2017 ‘Win a Van’ with Graham Graham Plumbers’ Merchant is giving account customers a chance to win a new VW T6 transporter van, with its ‘Win a Van’ promotion. Every Boiler Replacement Pack bought will be entered into a prize draw where the lucky winner will receive a new VW T6 Transporter in the colour of their choice. Customers will also be entered into a weekly prize draw for every pack purchased to win prizes such as a Husky drinks fridge, an RAC Dash Cam, a Fitbit smart watch, or Amazon Echo. Win a Van is open until June 30, 2017, in all Graham branches. For details, visit a local branch or go to: www.grahamplumbersmerchant.co.uk /legal-information/win-a-van-2017/.
HPM May 2017
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