10 HPM 1216

HPM-12-DEC-2016

10 NEWS DESK London Boiler Scrappage ‘overcomplicated’ the £2.6 million set aside would have been rapidly taken up by savvy homeowners. Yet, 12 months down the line, the scheme has still not exhausted this funding. Neil Schofield, head of external affairs at Worcester, Bosch Group, believes the slow take-up could be down to the scheme’s ‘overcomplicated’ criteria, which state that any boilers being replaced must be Band G or below. “We can only presume that there is still money left in the pot because homeowners are struggling to work out if their boiler is eligible,” he said. “There aren’t too many people around who can identify a Band G boiler, especially given that SEDBUK ratings weren’t even in operation The TPOne offers how many days programming? A: Three B: Seven www.hpmmag.com December 2016 IDHEE looks to the future The next annual conference of the Institute of Domestic Heating & Environmental Engineers (IDHEE) will focus on the latest smart technology that is taking heating into a new era. ‘The Smart Future’ conference will look at how this rapidly evolving technology is transforming domestic heating and how heating engineers can ensure they are best-placed to provide customers with informed advice on the most appropriate solutions for their needs. The event is at the National Motorcycle Museum on June 8, 2017. Funding for the The London Boiler Scrappage scheme has still not been snapped up 12 months after its launch – prompting one leading boiler manufacturer to ask the question why. In line with plans to reduce emissions in the capital by 60% before 2025, the ‘Boris Boiler’ scheme was introduced in January 2016, promising residents of the capital £400 cash back to replace their older gas appliances with newer, cleaner models. With the then Mayor of London, Boris Johnson, stating that the scheme could offer potential savings of around £340 a year and reduce overall carbon dioxide emissions by 9,750 tonnes, it was assumed that Temperature tampering rife when manufacturers were allowed to make Band G appliances.” Neil argues that changes would be needed should other councils wish to adopt similar incentives. “It is extremely encouraging to see that boiler scrappage is back on the agenda and the administrative simplicity of the scheme must be praised as homeowners only needed to sign up for a voucher on the scheme’s website which would be filled out by their chosen installer. “That said, it must be made equally simple for a homeowner to firstly identify an eligible boiler. Opening the scheme up to any appliance that still has a pilot light or an open flue, for example, would have eliminated the complications.” Drayton Controls is highlighting the war of the thermostat between men and women, as research shows that 29% of UK adults admit to arguing with partners and housemates over temperature tampering. A quarter of UK adults adjust the heating without telling anyone in the house, and it’s mostly women that admit to fiddling with the thermostat. The study also found that 44% of those who have argued said it was because they were worried about the cost of putting the heating on. Simon May, product manager, said: “Historically we have seen a ‘battle of the sexes’ when it comes to control over the thermostat. Women often prefer to have a warmer environment, whereas men are comfortable with a cooler temperature. “The rise in popularity of smart controls means it’s even easier for the temperature to be altered, as Internet connected devices allow the user to remotely control home heating using an app on a smartphone or tablet. “But adding a full set of heating controls can reduce energy costs by over 50%.” Baxi customer service hailed Baxi Genuine Parts has ranked fifth in the Top 50 Companies for Customer Service Awards in the UK, and scooped first places in two categories. The Top 50 is the largest benchmarking customer service programme in the UK. The process uses real customers to mystery shop, and competition from 350 other measures the performance of businesses to claim first place in companies’ customer service across both the live chat and service calls, email, live chat and social provider categories. Overall, Baxi media over a period of months. Genuine Parts was voted fifth for Baxi Genuine Parts fought off customer service in the UK. Prize 1 Danfoss Efficiency Pack Festive Giveaway 1 prize For your chance to win this prize, simply answer A or B in response to this question and fill in the form at the back of the magazine: Danfoss is offering one of its top-of-the-range Heating Efficiency Packs featuring the all-new TPOne room thermostat, plus six bi-directional TRVs with liquid-filled sensors – as well as the latest Bose SoundTrue Around- Ear wireless headphones, designed to give great sound from a range of music devices. The TPOne suits almost any domestic heating system, with seven-day programming, holiday function, and even timing for a hot water cylinder. It combines fast installation and set-up wizard with userfriendly one-touch controls for optimum heating comfort and economy. Answer A 101 Answer B 102 REMEMBER: enter all 12 competitions, and you could win the grand prize - the lot!


HPM-12-DEC-2016
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