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Plumb and Parts Center customers offered access all areas Merriott relaunches Flogas Britain spends millions on fleet Roman an ‘exciting and dynamic’ company PEOPLENEWS 10 Got a story? Ring us on 01732 748041 or e-mail twood@unity-media.com BUSINESSNEWS APRIL 2016 HEATING & PLUMBING MONTHLY New appointment for BESA Iain McCaskey is to run services in Scotland and Northern Ireland bringing leadership in membership and training delivery into one place, providing the opportunity to better serve members and customers. Iain has joined the Building Engineering Services Association (BESA) following 15 years with the Federation for Industry Sector Skills and Standards Janet Shelley joins SummitSkills SummitSkills has appointed Janet Shelley MBE as business development and skills manager. Janet has played a positive role in the industry over the years; primarily as founder of Women Builders. She was also an active chairman of SummitSkills’ Careers & Diversity Interest Group and in 2007 was awarded an MBE for services to construction. Bosch promotes longstanding employee Shaun Mansbridge has been appointed the new business development director for Bosch Commercial and Industrial, following the retirement of Geoff Hobbs. In his new role, Shaun has the aim of continuing to build the profile of Bosch Commercial and Industrial in the UK and increase market share following two consecutive years of significant growth for the business. WWW.HPMMAG.COM Purley has joined Plumb Center and Parts Center in Redhill in showcasing its new open plan design which is set to be replicated in more than 500 branches across the UK. The new design features a number of firsts for Plumb Center. Reducing the length of the trade counter removes physical barriers between customers and employees, to create a bright and open environment. The office areas have been integrated into the branch itself, making it far easier for branch staff to greet and service customers. Merchandising has also been introduced, with a range of fast-moving stock, trade essentials and seasonal items on immediate hand for self-selection. Across the Plumb Center and Parts Center estate, more than 45,000 product lines are in stock for immediate, off-the-shelf availability, while a further 82,000 lines are available for next day delivery to branch or site. Graeme Wallace, branch manager at Plumb Center and Parts Center in Purley, thinks the spacious setting also provides a more positive working environment. “It’s a brilliant space to work in and it’s nice to be able to spend more time with customers and less behind a counter or desk,” he said. “We are proud to pioneer this new approach for our company and the customer reaction has already been very encouraging.” Ian Herrett, branch director for Plumb Center and Parts Center, added: “By overhauling the way our branches look and feel we are making life easier for all of our customers. “We’ve created a welcoming and practical space as well as guaranteed stock availability on all essential products.” Commercial heating and cooling specialist, Merriott, has relaunched – unveiling a new brand identity and announcing a series of new developments across all areas of the business. The relaunch has seen Merriott – which is part of the QRL Radiator Group (formerly Quinn Radiators) – introduce new branding, a suite of new marketing collateral and a new website at: www.merriottuk.com. The company’s refreshed identity is also backed by an enhanced product portfolio, improved customer service offering and an expanded leadership team. Heading up the team is Lee Kenney, commercial managing director, who has joined Merriott with 30 years’ industry experience. International shower designer and manufacturer, Roman, has been identified as one of London Stock Exchange’s 1,000 Companies to Inspire Britain. The landmark, which identifies the most exciting and dynamic small and medium-sized enterprises, states that all 1,000 companies have a capacity to innovate and create new jobs, in turn spearheading the revival of the UK economy. To be included in the report Roman had to be UK registered and active, had to have revenues between £5 and £250 million, based on the latest Companies House filings and have a minimum of three years in operation. It also required companies to have shown consistent revenue growth over a minimum of three years and to have significantly outperformed their industry peers. David Osborne, managing director, said: “We are very proud of our achievements, particularly over recent years and we are now set for a period of sustained high growth.” Flogas Britain, UK liquefied natural gas (LNG) provider, has spent multi-millions in its LNG distribution fleet. The investment, which gives Flogas the largest commercial LNG distribution fleet in the country, has seen best-in-class GOFA tankers take to the roads. With nine LNG tankers on the road, more than any of its competitors, the investment offers Flogas customers unparalleled flexibility, reliability and delivery security. Rob McCord, Flogas head of LNG, said: “The new fleet brings much greater efficiencies in terms of deliveries. It enables us to create hubs, and spread our trucks across the country so we are better placed to meet our customers’ needs, especially during traditionally challenging periods.” Follow us on Twitter: @HPMMag The new open plan design at Purley A best-in-class tanker GROHE UK unveils new general manager Christian Götter has taken up the position of general manager for GROHE UK. Christian joined the business ten years ago and worked in various finance functions within the group’s headquarters. He was later appointed to CFO Central Europe. In recent years, Christian has had various commercial roles in both Germany and France.


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